Digital main application - tips and advice

Hotline for technical problems when submitting applications

1. Registration

Log in to www.jobcenter.digital using your existing access data.

To do this, you can use the access data you have already received from the employment agency or a job center.

If you are in the Past once at the Registered at the employment agency or job center were, then you have a customer number and a user name. In this case please under no circumstances register again but contact us via e-mail and tell us your full name, place and date of birth and address including a callback number.

2nd day of application

By clicking on the day of application, you let us know that you would like to apply for benefits. This date will be sent to us after confirmation with a mouse click.

Afterwards, please continue with point 3.

3. Submit an application online

After the day the application is submitted, the actual application begins with entering the data into input fields and uploading the documents we need.

Please note: The day of application alone is not an application.

4. Labor market data

Following the application, you will be redirected to enter your professional data and CV.

5. Conclusion

You can now complete the application or, if necessary, submit documents online later.


The Job exchange of the Federal Employment Agency

Find the right job in your professional field in just a few clicks.
You can save job searches with just a few clicks and receive daily or weekly email notifications about new job offers.
Job search

Your online job center in your pocket or on your screen at home


Find out about unemployment benefit II if you have been unemployed for a long time, are not entitled to unemployment benefit or your income is not enough to cover your living costs.


Fast & direct: Deal with applications and other concerns online.


jobcenter.digital also offers you ourPO Box Service, which is faster and more reliable than communication via email. Use the mailbox service to contact the people responsible for you directly and receive a confirmation of receipt. The following requests can be processed more quickly:



  • Submit an application for further approval
  • Communicate change
  • Extension of deadline
  • Request for copies
  • Questions about rent and heating costs
  • Education and participation (school supplies)
  • Applying for further benefits
  • Miscellaneous


You have the personal access data or you can get them from the employment agency or your job center.


In the manual you will find explanations and step-by-step instructions for all functions.

jobcenter.digital Manual

eServices - Apply for job center services online

placement budget

Apply to cover the costs you incur when looking for or taking up work.

Apply for a measure from an employer (MAG).

After a consultation, you can apply for a MAG online.

Start-up money for employment

Apply for an entry-level allowance if you are about to start work that requires insurance.

Measures at a carrier

Here you can request an activation measure from a provider.

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